Tuesday, June 10, 2014

The Customer Is Always Right

Yeah, right.

At least I think that's what our waitress and certainly the "chef" (which was probably an eighteen year old fresh out of high school having a high old time) was thinking.

As you know, Daughter had a recent birthday. Since I had to back out of our traditional restaurant trip due to b.a.c.k. problems, we told her to pick a local place and we'd go to the favorite place this next weekend.

She did, and off we went. She was excited as everything was hers for the asking on the menu. (We are usually more frugal: water only, etc.)

She ordered a dip that she loves, among other things.

When the waitress brought all our food, it was indeed lovely.

Then Daughter tasted the dip. "Will you take a bite and see if it tastes a bit off to you?" she asked.

So I took a piece of hot crusty bread and did so. Errr....I asked Husband to taste it, too

"Tastes like spoiled milk."

Yep.

I finally caught the waitress's eye and told her I thought the cream or milk was spoiled in the dip. She made an ugly face, picked up the dip and walked off.

In a minute she came back. "The chef says he made it fresh from scratch and all the ingredients are in date."

"I'm not accusing him of using out of date products," I said calmly. "However; he needs to taste the dip or smell the cream or milk. Something is spoiled. He needs to check it out."

She asked Daughter if she wanted something else, and Daughter declined, saying the rest of her food was enough. She had a wonderful soup and bread, plus some steamed vegetables.

Husband's food was good, mine was good.

But where is the manager coming over to apologize? Where is the smiling waitress offering free dessert for our trouble? Where are manners? What happened to treating the customer like you wanted them to come back again?

I hope the chef smelled the milk and gagged. Better yet, I hope he took a big old swig of it.

There has to be justice somewhere.

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