I don't know whether to call this a rant or a blog. You decide.
Yesterday when we arrived home after taking Mother to the doctor, Husband checked the mail box. There was a package in our mail box.
There was a large, squashed, cardboard boxed package wedged in our mail box.
Husband could not pull it out, it was so tightly wedged in there.
Husband got tools and could still not get the cardboard boxed package out.
He finally used a knife, cut the end of the cardboard box, removed the contents, then broke down the cardboard box, thus removing it from the inside of our mail box.
Other packages have been delivered and pushed in our mail box, but none quite so forcibly and none impossible to remove.
Were we upset?
Yes, yes we were.
Do you know that when you attempt to look up your local post office's phone number in your phone book, it is not there? Only their physical address.
You can call a 1-800 number for customer service.
Strike 1 and 2.
I call the toll free customer service number. There is a "twenty to forty minute" wait, as all were busy with other customers. As you probably knew before I told you.
Strike 3.
I'm a sucker, there's gonna be a lot more strikes.
I decide to hold. So I toted the phone with me while I: read a section of the local paper, flossed, brushed, washed and moisturized my face, put gunk on my hair, took my medicine and drank a glass of water, closed all the window blinds, put on my jammies, read a chapter in the Bible, read my Oswald Chambers devotional for the day, read an article in Guideposts, read a chapter in Heaven by Joni Erickson Tada, and cruised facebook for some time.
Strike 4.
After a 55 minute wait, a man welcomed me to the USPS customer service line. How could he help me? He was in, or at least from, India.
Big strike 5.
Et tu, federal government?
He spoke English well enough, but still got confused about mail box versus cardboard box. At any rate, after a lengthy process he gave me a complaint number and said my local post office would be calling me by Tuesday or Wednesday. I remarked it was a pity that the local post office phone numbers weren't published anymore. So he happily gave me their number.
Strike 6
I wish he would have just done that to start with. As in, "Would you like to call them directly, or let me handle this complaint?"
I took the phone number.
But, Lord, I'm just too tired today to call.
Maybe after lunch.
Friday, May 18, 2018
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